User guide

Page 105
System Hardware
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
ITP and SIP Supported Features
ITP and SIP Supported Features
Users can access most features by entering a feature code using the endpoint’s dialpad buttons.
The following table shows the station features (and default feature codes) that are supported
for multi-protocol endpoints operating in ITP mode and SIP mode.
Support for some features varies by device. For a complete list of supported features refer to
the appropriate user guide. See Table 36 on page page 321 for a table of user guides and part
numbers.
Table 14.
Supported Features: ITP and SIP Mode
9=supported 8=not supported
FEATURE NAME
FEATURE
CODE
ITP MODE SIP MODE
Account Code – Following Calls 391
98
Account Code – Optional 390
98
ACD Agent Log In 326
98
ACD Agent Log Out 327
98
ACD Agent Log In/Out 328
98
ACD Agent Wrap-Up Terminate 329
98
Agent Help Request 375
98
Agent Help Reject 376
98
Answer (Ringing Call) 351
99
Automatic Intercom Access On/Off 361
98
Automatic Line Access On/Off 360
98
Automatic Line Answer 350
98
Background Music On/Off 313
98
Call Forward All Calls 355
99
Call Forward If Busy 357
98
Call Forward If No Answer 356
98
Call Forward No Answer/Busy 358
98
Conference 5
99
Default Station 394
98
Directory 307
98
Display Time And Date (Axxess IP Mode)
Show IP Address (SIP Mode)
300
99
Do-Not-Disturb 370
99
Do-Not-Disturb Cancel 371
99
Do-Not-Disturb On/Off 372
99
Do-Not-Disturb Override 373
98
Feature Button Default 395
98
Group Listen 312
99
Handsfree On/Off 319
98
Headset On 315
99
Headset Off 316
99
Headset On/Off 317
99
Hold – Individual 336
99
Hold – System 335
98
Hookflash/Recall 330
98