User guide

Page 94
System Hardware
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Optional Data Devices
If an extension number is dialed and that station is in Do-Not-Disturb, the user will hear Do-
Not-Disturb tone through the data device’s speaker (if it has one). Whenever continuous busy,
reorder, or Do-Not-Disturb tone is sent by the system, the Inactivity Alarm timer is registered.
The button is lit while the tones are present. If the timer expires before the data device
hangs up, off-hook alarm tone is sent, and the button flutters rapidly until the device
hangs up. Note that once the button begins fluttering, the voice path on the endpoint
attached to the data port module is released and can be used for other call processing applica-
tions. (Note that the absence of a lamp or button will not interfere with these timing
parameters, but the user will not have a visual indication of them.)
If the data port places an outside call, the system performs toll restriction using the data port’s
class-of-service. If an illegal extension number or access code is dialed, the user will hear reor-
der tone through the data device’s speaker. (Call cost information for a data call is displayed on
an associated endpoint only if the data call is connected to an endpoint’s primary voice path.)
If an attempt is made to initiate a data call from the data device when the required voice path is
not available (the secondary voice path of the attached endpoint is busy), the data device will
not receive dial tone. The activity on the endpoint’s secondary voice path continues uninter-
rupted.
To place a data call using the data device:
1. Following the procedures of your data device’s communications software, instruct the
device to come off-hook and dial the extension number, or a trunk access code and the
telephone number, of the data device to be called. The call will be processed and will be
automatically connected when answered. The button is lit until dialing is com-
pleted, then it flutters.
2. Operate the data device according to the manufacturer’s instructions.
The data device can be called directly (intercom or outside calls) and receive transferred calls
via its extension number.
When a call is placed directly or transferred to the device’s intercom number, the data device
will receive ring signal. If the data device does not have auto-answer capability, the user must
manually answer the call using the data device. (Transferring a call to the data device using the
button places the call without providing ring voltage to the data device. The user must
manually cause the data device to answer the call.)
While ring signal is being sent to the data device, the button flashes. As soon as the
data device answers, the button flutters. The button continues to flutter for the duration
of the call, indicating that the data path is in use but may be picked up by associated endpoints.
To answer a data call using the data device:
1. When the data device receives a call, the button flashes on the associated end-
point(s). If the data device does not have an auto-answer modem, follow the procedures
for the data device’s communications software and instruct the device to answer the
incoming call. The button flutters while the call is in progress.
2. Operate the data device according to the manufacturer’s instructions.
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