User guide

Page 93
System Hardware
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Optional Data Devices
The endpoint user can place or receive a data call using the endpoint and then transfer it to the
data device. It can be an intercom or outside call and the endpoint can be on- or off-hook. The
call is placed to or received from another modem-equipped data device.
Once the connection is established, the endpoint user presses the button, or presses the
Special button and enters the Data feature code (340) to transfer the call to the data
device. If the data device does not answer before the Transfer Available timer expires, the call
recalls the station.
Transferring a call to the data device using the button places the call without providing
ring voltage to the data device. The user must manually cause the data device to answer the
call. (Note that if the endpoint user wishes to cause ring voltage to be applied to the data
device, the Transfer feature must be used to send the call to the data device.)
While the user is establishing the call using the endpoint, the button is unlit. From the
time that the user presses the button, until the data device answers, the button
will flash. While the data device is on an active call, the button flutters on the associ-
ated endpoint(s) (indicating that the data call may be retrieved by the endpoint). If the endpoint
is off-hook, the user will hear dial tone.
To place a data call using an Inter-Tel endpoint:
1. Place or receive an intercom or outside call.
2. When you hear modem tone, press the button, or press the Special button
and enter the Data feature code (340). The button flashes slowly.
3. Hang up or press the Speaker button. The button begins to flutter when the data
device answers, and the display returns to date and time. The endpoint can now be used
as usual.
4. Operate the data device according to the manufacturer’s instructions. The device must
be able to come off-hook and answer the incoming call.
If you wish to return the active data call to your primary voice path, press the flutter-
ing button. The call cost and elapsed time of the data call are displayed.
The data device can be used for initiating a data call, without the use of an Inter-Tel endpoint.
The user causes the modem to select a trunk or intercom channel and dial the desired number.
The data device can dial an extension number or a trunk access code followed by a pause and
then a telephone number. As soon as the data device comes off-hook, the button is lit at
the associated endpoint(s) to indicate that the data port is busy. The button remains lit until the
data device finishes dialing (outside call) or the station user answers (intercom call). This pro-
tects the call during dialing to ensure that the dialing is not interrupted. An Inter-Tel endpoint
user who attempts to transfer another data call to the data device or pick up the data call while
the button is lit will hear a burst of reorder tone.
When a data device places an intercom call, the call is placed in the non-handsfree mode. (This
can be changed in database programming, if desired, by disabling the Ring Intercom Always
flag.) The incoming intercom call to the destination station from the data device appears as a
normal intercom call with the usual displays and tones.
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