Specifications

Chapter 4: Specifications
BVM Forward to E-Mail Characteristics
Mitel
®
5000 Installation Manual – Issue 3.0, October 2008 Page 4-39
BVM Forward to E-Mail Characteristics
BVM Forward to E-Mail possesses the following characteristics:
• Forward to e-mail for SMTP–MIME servers only.
• Forward voice mail as .wav file attachments in e-mail messages.
• The .wav encoding format plays on a standard PC running Windows
®
.
Initial Recording Handling
If Forward and Copy is selected as the e-mail forwarding type in DB Programming, the initial
recording is left at the voice mailbox until deleted using voice mail.
If Forward is selected at the voice mailbox as the e-mail forwarding type, the initial recording is
deleted. Use this setting with caution because e-mail delivery on the Internet is not guaranteed.
Only one copy is kept on the system of the initial recording.
Temporary Files
Temporary files are used during the conversion from the initial recorded message to the SMTP–
MIME format. The temporary storage required may impact overall BVM storage capacity.
Authentication Supported by BVM
Users do not need to configure anything for authentication beyond setting their username and
password. However, the SMTP mail software package supports three types of authentication
that occur automatically when connecting with the SMTP server. The three types of
authentication are:
• PLAIN
• LOGIN
• CRAM-MD5
This package does not support Microsoft SPA (Secure Password Authentication), also known
as NTLM. If the server supports CRAM-MD5, this is the most secure method supported.
Many SMTP servers validate messages to prevent what is referred to as an “open relay.” These
SMTP servers require that the source and destination addresses are valid e-mail domains.
Improper configuration of the settings within the Mitel 5000 may result in rejected e-mail
messages.
End-users may also use anti-spam software to filter out unwanted e-mail messages. End-users
may need to configure their anti-spam software to allow the forwarded voice mail to reach the
user's in-box.
NOTE
If both Remote Messaging and Forward to E-Mail features are enabled, the
Forward and Copy option must be selected. If the Forward Only option is selected,
the user will not receive Remote Messaging notifications.