Specifications

Chapter 3: Product Description
Basic Voice Mail
Page 3-22 Mitel
®
5000 Installation Manual – Issue 3.0, October 2008
Basic Voice Mail
With applicable licensing, Basic Voice Mail (BVM) provides four, eight, or 16 ports of voice
messaging on the Mitel CS-5200 and CS-5400 platforms and up to 16 ports on the CS-5600.
For comprehensive details about BVM, refer to the Inter-Tel 5000 Features and Programming
Guide (part no. 580.8006).
Optional External Messaging Systems
Beginning with the v3.0 release, the Voice Processing Unit (VPU) is not supported on the Mitel
5000 system.
For increased capacity and additional functionality, you can replace BVM with a NuPoint
Messenger or an Enterprise Messaging (EM) system. NuPoint Messenger and EM systems can
be installed on any or all nodes in the network.
EM and NuPoint Messenger are optional, external systems that unify communication and
messaging by providing access to voice mail, fax, and e-mail messages in the user’s mailbox.
In addition, EM provides automatic speech recognition (ASR) capabilities and built-in UM
features. EM runs on the Windows Server
®
2003 operating system. For more detailed
information, refer to the Enterprise
®
Messaging Installation and Maintenance Manual, part
number 780.8006 and the NuPoint Messenger documentation located on the Mitel eDocs Web
site (edocs.mitel.com).
Both the EM and NuPoint Messenger systems allow a caller to leave (on a local system) a
message addressed to a mailbox located on a different system in the network. NuPoint
Messenger and EM each has its own internal message queue, similar to a mailbox message
queue, and stores messages until they can be delivered.
Hardware Summary
The Specifications chapter identifies preinstallation requirements and environmental parameters
for optimal system performance and defines hardware and software specifications. The scope
of the chapter includes specifications of the chassis, the compact flash-type memory card,
expansion modules, endpoints, and interfaces for peripheral equipment.
Features
Mitel features support the customer’s communication goals with a combination of leading-edge
technology and reliable software performance. In each of its three systems, the Mitel 5000
platform delivers reliable and innovative call processing and communication options. Whether
dialing an intercom number or forwarding a voice mail message to an e-mail address, Mitel
features provide a dependable solution.
The Mitel 5000 provides software wizards to streamline and simplify configuration, networking,
and installation processes. Built on a stable base of system control, trunking, and networking
features, the Mitel 5000 platform maintains performance with a variety of diagnostic features.
Hunt group applications, Attendant and Administrator features, and numerous endpoint features
for the end-user combine to create a satisfying user experience.
For comprehensive descriptions and feature operating instructions, see the Specifications
chapter, and refer to the Inter-Tel 5000 Features and Programming Guide (part no. 580.8006).
NOTE
The optional Mitel Messaging IP Networking software license is required to use
Voice Processing Nodes. Refer to the Inter-Tel 5000 Features and Programming
Guide (part no. 580.8006).