Specifications

Chapter 6: Programming
Software License Upload
Page 6-60 Mitel
®
5000 Installation Manual – Issue 3.0, October 2008
Software License Upload
After you are in DB Programming, you must upload the software license. If you do not upload
the software license, the system considers the license as “invalid” and issues Alarm 125.
See “Uploading a License” on page 5-99 for information on software license uploads and
related information.
For a complete list of alarm messages, refer to the Message Print Diagnostics Manual, part no.
550.8018.
Invalid License Upload
A software license is created for a specific system type, so if you attempt to load a software
license that does not match the system type, an error message displays. For instance, if you
attempt to load a Mitel CS-5600 license onto a Mitel CS-5400, the following error message
appears. This event may occur when using the Upload Software License feature, which is
accessed from the Session Manager menu bar by selecting Operations and then Software
License Operations.
If the license is invalid, an error message is displayed, indicating why the upload failed. A
license may be considered invalid for a variety of reasons, as described in Table 5-2.
IMPORTANT
With regard to the USB security key and SSL:
• The serial number is stored on the USB security key. The license must
match the serial number on this key or the upload will fail. If for any
reason you need to replace the USB security key, make sure you upload
the latest license file before replacing the key. Attempting to upload a
license file after changing the USB security key results in an error and
the system will not function.
• If the USB security key is not installed when the system reboots, the
software license will need to be uploaded.
Table 6-17. Invalid License Upload Errors
Error Message Possible Cause Corrective Action
Corrupted Software
License. Unable to load
Software License.
The software license is
corrupted.
Download the file from the
Mitel edGe Software
Downloads Web site
(www.inter-tel.com/software)
again. If this error occurs
again, contact the Inter-Tel
Software Maintenance Center.
The specified Software
License is not valid for this
specific CPU. Unable to
load Software License.
The serial number on the does
not match the number in the
license.
Load a license that has the
correct serial number.