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Chapter 5: Installation
Attaching an External Voice Processing System
Mitel
®
5000 Installation Manual – Issue 3.0, October 2008 Page 5-195
Attaching an External Voice Processing System
This section provides information about attaching an external voice processing system to the
Mitel CS-5200/5400/5600 Base Server. For information about installing and setting up the
available external voice processing systems, see the documentation provided with those units.
For an illustration of how an external voice processing PC attaches to an Mitel CS-5200/5400/
5600 Base Server, see Figure 5-68 on page 5-197. For DB Programming tasks in this
procedure, refer to the Mitel 5000 Features and Programming Guide, part number 580.8006.
To attach an external voice processing system:
1. Back up Basic Voice Mail (BVM).
2. Disable BVM.
3. Install the external voice processing PC in the rack under the Mitel CS-5200/5400/5600
Base Server. If the voice processing PC cannot be placed in the rack, place it in the
appropriate proximity to the rack. The distance is limited by the connection cable
provided. As necessary, follow the instructions included with the voice processing PC
you purchased.
4. Attach the Ethernet cables from both chassis to the LAN, as shown in Figure 5-68 on
page 5-197. Use a switch if necessary; do not use a hub.
5. Attach the cable, part number 813.1806, from the external voice processing PC to the
Mitel CS-5200/5400/5600 Base Server.
6. Program the external voice processing system to connect to the Mitel CS-5200/5400/
5600 Base Server. For details, see the external voice processing system manual.
7. Use the Administrative Web Session (AWS) pages to verify that Basic Voice Mail (BVM)
is disabled. The AWS default login is it5k, and the default password is itpassw.
NOTICE
External Voice Mail Inoperability. If you have an existing external voice processing
system (NuPoint Messenger or EM), you cannot use the existing cable to connect the
external voice processing system to the Mitel platform. You must use cable part
number 813.1806.