Specifications

Chapter 5: Installation
Upgrade Scenarios
Page 5-142 Mitel
®
5000 Installation Manual – Issue 3.0, October 2008
SYSTEM UPGRADES
This section provides procedures for upgrading Mitel 5000 systems. See page 5-152 for
information on upgrading to version 2.4.
Upgrade Scenarios
An upgrade may involve one of the following scenarios:
• Increase only the system software release, such as going from v2.0 Release 3 to v2.0
Release 4.
• Increase the system software version, such as going from v2.1 to v2.2.
• Install a system with greater capacity, such as going from an Mitel CS-5200 to a CS-5400,
while maintaining the same software version; for example, v2.2.
• Install a system with both greater capacity and later version.
Upgrading a System
The following sections provide information about guidelines and procedures for upgrading Mitel
5000 platforms.
To upgrade to the latest software release, see “Upgrading System Software to Version 3.0” on
page 5-148.
Guidelines for Adding to or Upgrading a System
When adding hardware to or upgrading the version of a system, carry out the following
guidelines. For detailed instructions and figures for each step, see the appropriate sections in
this chapter. The following steps outline the procedures to perform when upgrading or adding to
any Mitel system.
1. Advise the customer and plan to do the upgrade when it has the least impact on their
operation.
2. If the changes affect the Processing Module (PM-1) or Processor Expansion Card (PEC-
1), the Processing Server (PS-1), or the customer database, perform a complete save of
the customer database. For details, see “Saving the System and Voice Processor
Databases” on page 5-91 and related sections under that title. Also, refer to the
database save and restore information in the Mitel 5000 Features and Programming
Guide, part number 580.8006.
3. If external voice processing will be affected, save the voice processing database and
prompts. Refer to the Mitel 5000 Features and Programming Guide, part number
580.8006, for information. If using Basic Voice Mail only, back up the voice processing
database to a USB flash drive. For details, For details, see “Saving the System and
Voice Processor Databases” on page 5-91 and related sections under that title. Also,
refer to the voice processor information in the Mitel 5000 Features and Programming
Guide, part number 580.8006. Mitel does not supply the USB flash drive.
4. If performing an upgrade, follow the instructions provided with the software for saving,
converting, and restoring software. See “Upgrading a System” on page 5-142 for
information.
5. If adding external voice processing, see the Enterprise
®
Messaging Installation Manual,
part number 780.8006, or the Voice Processing Unit Installation Manual, part number
835.2890.