User guide

Reference
Phone Feature Codes
Mitel
®
5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 63
Station Monitor
321
(Hunt Group supervisors only) Allows a designated hunt group
supervisor to monitor a call of anyone in the associated hunt
group.
Station Speed Dial
Station Speed Dial Programming
382
383
Dials/programs one of the 10 Station Speed Dial numbers when
followed by a location code (0–9).
Steal
387
Allows the supervisor to take away a call from the hunt group
member/agent.
Switch Keymap
399
(Not used on single line phones) Allows a phone user to switch
between standard and alternate keymaps.
System Forward Enable
System Forward Disable
System Forward On/Off
352
353
354
Enables or disables the database-programmed System Forwarding
feature for this phone. The on/off feature code can be used to
toggle the feature on or off.
System Speed Dial
381
Dials one of the 1000-5000 System Speed Dial phone numbers
when followed by a location code (000–999 or 0000-4999). Also
used for reviewing System Speed Dial numbers.
Transfer to Hold
346
Transfers a call to another phone and places it on individual hold
so that it does not ring or send call waiting signals until it recalls.
Transfer to Ring
345
Transfers a call to another phone or to an outside phone number.
Table 18. Phone Feature Codes (Continued)
Feature Name Code Definition