User guide

Reference
Phone Feature Codes
Page 62 Mitel
®
5000 CP Administrator Phone Guide – Issue 3.2, September 2009
Queue Request
6
Requests (or cancels) an automatic callback when a busy trunk or
phone becomes available.
Record-A-Call
385
If the system is programmed with a Record-A-Call application, the
phones can be programmed to use the Record-A-Call feature. It
allows users to enter a feature code whenever they want to record
an ongoing call in their designated Record-A-Call mailbox. Users
can retrieve the recorded messages later, just as they would any
other mailbox messages.
Redial
380
Redials the last outside phone number dialed or saved at the
phone (up to 48 digits). Also used to save numbers at phones
programmed for last number saved.
Redirect Call
331
Allows the phone user to route ringing outside, intercom, and
camped on calls to another phone, hunt group, or outside number.
Routing of the redirected call is still subject to trunk and toll
restrictions. This feature provides these options in addition to the
currently available options which allow the phone user to redirect
calls to Voice Mail or Do-Not-Disturb.
Reminder Message
Reminder Message Cancel
305
306
(Not used on single line phones) The phone user can set reminder
messages that signal the phone at specific times. Or, the user can
cancel all reminder messages for the phone.
Remote Configuration – Disable 343
Reserved for controlled introduction. Disables the Remote
Configuration feature. The VPN connection from the Remote Proxy
Server to the 5000 CP system is terminated.
Remote Configuration – Display
License Key
347
Reserved for controlled introduction. Displays the license key ID
(HASP key) for the 5000 CP system.
Remote Configuration – Enable 342
Reserved for controlled introduction. Enables a Remote
Configuration session. The Virtual Private Network (VPN) connection
from the 5000 CP system to the Remote Proxy Server is initiated.
Remote Configuration – Reset 344
Reserved for controlled introduction. Resets a Remote Configuration
session. The VPN connection from the 5000 CP system to the
Remote Proxy Server is reset.
Remote Programming
359
Allows a user to place a phone in DND mode, forward the phone’s
calls, or change the password; either from another phone or
through DISA.
Reverse Transfer (Call Pick-Up)
4
Picks up a call ringing or holding at a phone or hunt group.
Review Keys
396
(Not used on single line phones) User-programmable feature
buttons and Station Speed Dial buttons can be viewed using this
feature code.
Ring Intercom Always On/Off
377
Enables/disables the feature that allows the phone to always place
private (non-handsfree) intercom calls.
Ring Tone Selection
398
(Not used on single line phones) Selects the type of ringing alert
tone that will be heard from the phone.
Routing Off
304
Disables System OAI Offering Control for third-party applications.
This feature requires you to enter a password. Once you disable
routing, you cannot enable it again (i.e., only the third-party
application can enable routing).
Table 18. Phone Feature Codes (Continued)
Feature Name Code Definition