User guide

Phone and System Administration
Programming the Busy Trunk Option
Mitel
®
5000 CP Administrator Phone Guide – Issue 3.2, September 2009 Page 31
Programming the Busy Trunk Option
You can temporarily disable a trunk from service. While it is out of service it cannot be used to
place outgoing calls. However, incoming calls on analog trunks will still ring in and can be
answered. Incoming calls on Integrated Services Digital Network (ISDN) trunks cannot be
answered. The trunk remains out of service until the Trunk Busy Out timer expires or until you
place the trunk back in service.
To program the Busy Trunk option:
1. Dial 9932 (9132 in Europe). If a password is required (see page 19), ENTER
PASSWORD appears (otherwise, go to step 3).
2. Enter the password, and then press #. ENTER DATABASE OPTION (1 - 3) appears.
3. Press 3 or the TRUNK menu button. ENTER TRUNK OPTION appears.
4. Press 1 or the INDIVIDUAL TRUNK menu button. ENTER TRUNK GRP EXTENSION
appears.
5. Enter the extension number, or enter a partial extension number, and then press # or the
ACCEPT menu button. The extension information that best matches the partial number
appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to
scroll through entries.
6. Press # or the ACCEPT menu button to accept the entry.
7. Press 6 or the BUSY TRUNK menu button. MARK TRUNK BUSY (ON = 1 OFF = 2)
appears.
8. Press 1 or the ON menu button disable the trunk, or press 2 or the OFF menu button to
enable the trunk.
9. Press # or the ACCEPT menu button to accept the entry. DATABASE UPDATED
appears.
10. When you are finished with all programming, press the Speaker button or # repeatedly to
exit the programming session.
NOTE
At any time, you can press
*
to return to the previous menu, or press the Speaker
button to exit the programming session and cancel any unsaved changes.