User guide

Reference
Phone Feature Codes
Mitel
®
5000 CP Administrator Phone Guide – Issue 5.0, February 2011 Page 63
Automatic CO Access On/Off
360
(Not used on single line phones) Allows the phone user to
determine how ringing outside calls will be answered: simply by
lifting the handset or pressing the Speaker button (automatic
answer), or by lifting the handset or pressing the Speaker button
and pressing a Call button, individual trunk button or the ANSWER
button.
Automatic IC Access On/Off
361
(Not used on single line phones) Allows the phone user to
determine how ringing intercom calls will be answered: simply by
lifting the handset (automatic answer), or by lifting the handset and
pressing the IC button (or a Call button, if there is no IC button).
Automatic Trunk Answer
350
Using this feature code, phone users with allowed answer can pick
up trunks that are ringing into the system, but that are not actually
ringing at their phones. This feature does not pick up transferred
calls or recalls that are ringing at the phone.
Background Music On/Off
313
(Not used on single line phones) Turns on and off background
music heard through the phone speaker.
Barge-In
386
Allows the supervisor to barge-in on a call to help the hunt group
member/agent.
Call Forward All Calls
355
Immediately forwards all calls to another phone or to an outside
phone number.
Call Forward If Busy
357
Immediately forwards all calls to another phone or to an outside
phone number when the phone is in use.
Call Forward If No Answer
356
Forwards all calls to another phone or to an outside phone number
if not answered within a predetermined time.
Call Forward If No Answer/Busy
358
Forwards all calls to another phone or to an outside phone number
if not answered within a predetermined amount of time, or
immediately if the phone is in use.
Call Logging
333
Allows users of display phones to view missed, received, and
dialed calls.
Change Language
301
A phone user can change the assigned language for the phone by
entering the Change Language feature code while the phone is
idle.
CO Hookflash
330
Sends a timed hookflash over the trunk while on an outside call
(includes conference calls).
Conference
5
Connects from three to four parties in an Ad Hoc Conference,
which consists of any combination of inside and outside parties.
Data
340
Allows operation of a data device attached to a digital telephone.
Requires a modem-equipped data device. Supported on 5000 CP
systems equipped with appropriate digital interface equipment.
Default Station
394
This single feature code cancels account codes for all calls
following, Do-Not-Disturb, manual call forwarding, background
music, ring intercom always, and queue requests; restores
handsfree mode, pages, hunt group calls, and system forwarding;
and returns phone volumes to default values.
Table 24. Phone Feature Codes (Continued)
Feature Name Code Definition