User guide
Phone and System Administration
Swapping Phone Extension Numbers
Mitel
®
5000 CP Administrator Phone Guide – Issue 5.0, February 2011 Page 27
Swapping Phone Extension Numbers
A phone extension number can be reassigned to (swapped with) another phone. To swap
extensions, the two affected phones must meet the following criteria:
Both phones (and the administrator phone) must reside on the same node.
Both phones must be the same type. For example, if you are swapping a Mitel 8662 ITP
Mode phone extension number with another system extension number, the other
extension number must be assigned to another ITP Mode Mitel 8662. This applies to all
device types.
Neither device can be the administrator phone performing the swap.
Neither device can be in an active Hot Desk session.
To swap phone extension numbers:
1. Dial 9932 (9132 in Europe). If a passcode is required (see page 23), ENTER
PASSCODE appears (otherwise, go to step 3).
2. Enter the passcode, and then press #. ENTER DATABASE OPTION (1 - 3) appears.
3. Press 2 or the SYSTEM menu button. ENTER SYSTEM OPTION (1 - 4) appears.
4. Press 4 or the STN EXTENSION menu button.
5. Press 2 or SWAP EXTS. ENTER STATION EXTENSION appears.
6. Enter the extension number, or enter a partial extension number, and then press # or the
ACCEPT menu button. The extension information that best matches the partial number
appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to
scroll through entries.
7. Press # or the ACCEPT menu button to accept the entry. SWAP <extension> WITH
EXTENSION appears.
8. Enter the second extension number to be swapped. DATABASE UPDATED appears.
9. After ENTER SYSTEM OPTION (1 - 4) appears, press # again to exit to the ENTER
DATABASE OPTION menu.
10. When you are finished with all programming, press the Speaker button or # repeatedly to
exit the programming session.
NOTE
At any time, you can press
*
to return to the previous menu, or press the Speaker
button to exit the programming session and cancel any unsaved changes.
NOTE
CONFLICTING EXTENSION appears if the entered extension is the
administrator phone performing the swap, the same extension number as
the target phone, or the wrong device type.