User guide

Phone and System Administration
Programming Phone Toll Restrictions
Page 20 Mitel
®
5000 CP Administrator Phone Guide – Issue 5.0, February 2011
Table 11. Default European Class of Service Values
COS Name Restriction
01
ARS Only This is a phone class of service only. It is not used for trunk groups. Also, the Automatic
Route Selection (ARS) feature, which is standard on the 5000 CP, is required. Calls can
only be placed using the ARS feature. The user hears reorder tones when attempting to
place a call using any other method. A restricted user can still select individual trunks if
the trunks are designated as “exempt from ARS Only,” or if they were transferred, were
placed on hold, or are recalling or ringing. Trunk restriction determines which trunks in
the ARS route group can be selected by the phone or application.
02
Deny
Operator
Calls to operator numbers are restricted.
03
Deny Toll
Access
Calls to numbers containing a toll string (TN+, TE, 010+, and T1+) are restricted.
04
Deny
International
Calls to international numbers (I+) are restricted.
05
Deny Local
Calls
Calls to local numbers (N+) are restricted.
06
Denied
Numbers
Calls to programmed “denied” numbers (0891+ and 0898+) are restricted.
07
Allowed
Numbers
Calls to programmed “allowed” numbers (0345+, 0500+, 0645+, and 0800+) are allowed,
even if number also matches a dial pattern in a restricted class of service that is
assigned to the phone, application, or trunk group being used.
Calls are restricted only if the dialed patterns match the denied pattern exactly. COS designations 01–07 have
default values. COS designations 10–16 do not have default values and are blank. All of the classes of service are
programmable. Each may be specified as an “allowed” or “denied” class of service, dialing patterns can be
programmed for each, and each can be assigned to phones and trunk groups as needed.