User guide

Phone and System Administration
Enabling or Disabling Attendant Phones
Mitel
®
5000 CP Administrator Phone Guide – Issue 5.0, February 2011 Page 17
Enabling or Disabling Attendant Phones
You can enable or disable other phones as Attendant phones. Attendant phones can be called
by dialing 0 at the phones they serve. Usually, they are also programmed to provide these
services:
 Central operators for incoming calls
 Message centers
 Recall phones for unanswered calls
To enable or disable Attendant phones:
1. Dial 9932 (9132 in Europe). If a passcode is required (see page 23), ENTER
PASSCODE appears (otherwise, go to step 3).
2. Enter the passcode, and then press #. ENTER DATABASE OPTION (1 - 3) appears.
3. Press 1 or the STATION menu button. ENTER STATION EXTENSION appears.
4. Enter the extension number, or enter a partial extension number, and then press # or the
ACCEPT menu button. The extension information that best matches the partial number
appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to
scroll through entries.
5. Press # or the ACCEPT menu button to accept the entry.
6. Press 2 or the STATION INFO menu button. ENTER STN INFO OPTION (1-2) appears.
7. Press 1 or the ATTENDANT menu button. ENTER ATTENDANT EXTENSION appears.
8. Enter the extension of the phone to be assigned as an Attendant. When the display
shows the circuit information, press # again to return to the ENTER STATION INFO
OPTION prompt. If necessary, repeat steps 7 and 8 for additional Attendant phones.
9. When you are finished with all programming, press the Speaker button or # repeatedly to
exit the programming session.
NOTE
At any time, you can press
*
to return to the previous menu, or press the Speaker
button to exit the programming session and cancel any unsaved changes.
NOTE
If NO ATTENDANTS PROGRAMMED appears, attendants must be
programmed in DB Programming before you can assign other stations as
attendants. If applicable, contact your system administrator for assistance.