User guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Table of Contents
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
80
Inter-Tel
®
Model 8520 User Guide
USING E-MAIL READER
INTRODUCTION
Enterprise Messaging (EM) is the voice processing system that provides advanced
messaging features with the E-mail Reader feature. This section provides information
and instructions about advanced mailbox tasks for users who have E-Mail Reader
enabled for their mailbox.
If your mailbox does not have E-Mail Reader enabled, you have a standard voice
mailbox (see page 7). The instructions for many voice mail tasks are identical for
standard voice mailbox and advanced mailbox users, therefore, the instructions for
these common mailbox tasks are not repeated in this section.
See the following pages for common mailbox tasks:
• Initializing your mailbox (see page 16)
• Recording your personal greetings (see page 17)
• Recording your voice mail directory name (see page 18)
• Accessing your mailbox (see )
• Disabling and enabling ASR (see page 35)
• Accessing voice mail messages (see page 36)
• Recording and sending voice mail messages (see page 39)
• Canceling unheard voice mail messages (see page 41)
• Changing your mailbox password (see page 49)
• Changing the call screening transfer method (see page 51)
• Programming a fax destination (see page 52)
• Changing the message search order (see page 53)
• Programming remote messaging (see page 54)
• Screening calls (see page 65)
• Using the voice mail directory (see page 70)
NOTE: For a voice mail flowchart for standard mailbox users, see page 109.
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