User guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Table of Contents
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
21
Inter-Tel
®
Model 8520 User Guide
GETTING STARTED
To redirect a ringing call to another extension or to an outside number:
1. Press and dial .
2. Enter the extension or outside number to which you want to redirect the call. See
page 28 for more information.
If the Off-Hook Voice Announce feature is enabled for your endpoint, when you hear
a single tone and see an incoming call display, you can do one of the following:
• To accept the call on the speakerphone without ending your current call:
When you hear a double tone, you may talk handsfree with the caller through the
speakerphone. (The caller on the handset will be able to hear both you and the
party on the speakerphone.)
• To block the call from coming through the speaker:
— Press to allow the incoming intercom call to camp on. The button
flashes, and the call is placed on hold.
— Press to place your endpoint in DND mode, if desired. (See page 42
for more information about DND mode.)
Outside Calls
With outside calls, you can talk to people who aren’t members of your telephone sys-
tem. When you make an outside call, however, you must dial any area codes or long
distance digits that your telephone company requires.
Placing Outside Calls
To place an outside call:
1. With or without the handset lifted, press .
2. Dial the desired number.
NOTE: If you see a request for an account code and hear a single beep, you must
dial an account code before you can place your call (see page 64).
Depending on how your system is programmed, you may be able to use one of the
following methods to select an outgoing line, instead of pressing the but-
ton:
• Dial the Outgoing Call feature code (default is 8).
• Press an unlit button, if you have one.
• Dial a Select Line Group feature code (the defaults are 92001-92208 but may dif-
fer depending on the software version).
• Dial the Automatic Route Selection (ARS) feature code (the default is 92000 but
may differ depending on the software version).
3 3
1
IC
DND
OUTGOING
OUTGOING
CALL
8520.book Page 21 Friday, December 2, 2005 2:59 PM