User guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Table of Contents
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
5
Inter-Tel
®
Model 8520 User Guide
FINDING YOUR WAY
Display
Your Model 8520 has two lines of display with 16 characters per line. When your
endpoint is idle, this display shows your extension number, your username, the time
of day, and the date. At other times, it may display reminder messages, Do-Not-Dis-
turb (DND) messages, numbers dialed, call sources, elapsed time of calls, current call
costs, error messages, etc.
Because the display can only support 16 characters, you may see a few abbreviations.
The most commonly used abbreviations are provided in the table below.
Message Indicator Lamp
The Message Indicator lamp (located at the top, right corner of the endpoint) shows
the same indications as the button. The Message Indicator lamp flashes when-
ever there is a waiting message.
NOTE: By default, the message lamp is programmed to light when you receive a new
voice mail message. However, this lamp can be programmed for other functions. Check
with your system administrator if you are unsure what your endpoint’s lamp is pro-
grammed to indicate.
ABBREVIATION WORD/PHRASE
ACCT CODE Account Code
CNF Conference
DEST Destination
DIR Directory
DND Do-Not-Disturb
EXT Extension
MSG Message
RCL Recall
SPKR Speaker
SPKRPHN Speakerphone
STN SPD Station Speed Dial
SYS SPD System Speed Dial
TFR Transfer
TG Trunk Group (a group of outside lines)
TRNK Trunk (an outside line)
MSG
8520.book Page 5 Friday, December 2, 2005 2:59 PM