User guide
Table Of Contents
- Front Cover
- Quick Reference Guide
- Pocket Quick Reference Guide
- Notice
- Table of Contents
- Finding Your Way
- Getting Started
- Introduction
- Adjusting Your Endpoint’s Viewing Angle
- Adjusting Your Endpoint’s LCD Contrast
- Setting Up Voice Mail
- Making and Receiving Calls
- Placing Calls On Hold
- Placing Conference Calls
- Transferring Calls
- Using Reverse Transfer
- Forwarding Calls
- Redialing a Number
- Displaying Information on Your Endpoint
- Using a Headset
- Using the Speaker and Microphone
- Using the Message Button
- Accessing Your Mailbox
- Disabling and Enabling ASR
- Accessing Voice Mail Messages
- Using Do-Not-Disturb Mode
- Using Reminder Messages
- Moving On
- Introduction
- Setting Endpoint Preferences
- Setting Mailbox Preferences
- Speed Dialing
- Using Record-A-Call
- Paging
- Performing a “Hookflash” During a Call
- Programming Your Feature Buttons
- Programming Direct Station Selection Buttons
- Programming Secondary Extension Buttons
- Using Account Codes
- Screening Calls
- Using Call Logging
- Using Directories
- Programming Remote Feature Access
- Requesting Agent Help
- Working in Hunt Groups
- Using E-Mail Reader
- Learning More
- Index
- Standard Mailbox Flowchart
- Back Cover
105
Inter-Tel
®
Model 8520 User Guide
redirecting calls 28
Frequently Asked Questions 95
Full Mailbox 34
G
Generating a Hookflash 61
Green Lamps 11
Greetings 17
Group Listen Using the Speaker 31
H
Handsfree Mode 11
Headset 30
Hold 23
Hookflash 61
Hunt Groups 75
I
Individual Hold 23
Initializing Your Mailbox 16
Intelligent Directory Search 67
Intercom Calls 19
K
Keymaps 47
L
Lamps 5, 11
Language 48
Last Number Dialed/Saved 28
LCD 5
LCD Contrast 15
LCD Contrast Adjustment 15
Leaving Messages 33
Listening to Messages 36
Logging In and Out of ACD Hunt Groups 76
M
Mailbox 34
Mailbox Almost Full/Full 34
Mailbox Preferences 49
Main Menu E-Mail Reader Count 87
Making and Receiving Calls 19
Making Pages 60
Manual Call Forwarding 27
Members, Hunt Group 75
Message
button 33
center 33
indicator lamp 5
search order 53
Message Count and Type 34
Messages
recording and sending voice mail messages 39
recovering deleted 89
using do-not-disturb 42
using reminder 44
Messaging, Remote 34, 54
Microphone 31
Mini-DSS 6
Multilingual Capability 48
Mute Button 31
N
Non-Handsfree Calls 20, 47
Numeric Mode 11
O
Off-Hook 11
Off-Hook Voice Announce 20
Optional Account Codes 64
Outside
enable/disable automatic call answer 47
party’s name 29
receiving calls 22
P
Paging 60
Performing a Hookflash During a Call 61
Placing
calls on hold 23
conference calls 24
intercom calls 19
Primary Greeting 17
Primary Language 48
Programming
cascade levels 54
date and time notification 55
Direct Station Selection buttons 6
fax destination 52
feature buttons 61
remote feature access 72
remote messaging 54
ring intercom always 19
secondary extension buttons 62, 63
station speed-dial numbers 56
8520.book Page 105 Friday, December 2, 2005 2:59 PM