User guide

Configuring Softkeys

SPEED DIAL KEY

The normal function of the speed dial option allows you to dial a number quickly by pressing a

key configured for speed dialing. You can program the keys on the 6869i to speed dial outside

numbers, dial directly to another person’s line or extension, or quickly access features such as

Caller ID (*69) and voicemail.

You can create Speed Dial keys using any of the following methods:

• Using the Mitel Web UI at the paths:

• Operation > Softkeys and XML

• Operation > Expansion Module Keys

• Using the IP phone UI at the path Options > Dialing > Speed Dial Edit

• By pressing and holding a softkey, dialpad key, or expansion module key.

SPEED DIAL PREFIX

The speed dial feature also allows you to specify a preset string of numbers followed by a +

that the phone dials automatically after pressing the speed dial key. You can use this feature

for numbers that contain long prefixes.

For example, if you had the following speed dial configuration in the Mitel Web UI:

Key 1

Type: Speed Dial

Label: Europe Office

Value: 1234567+

Line: 2

Then, after you press key 1 on the phone, the prefix number displays on the phone screen.

The phone proceeds to dial the prefix number automatically and pauses for you to enter the

remaining phone number using the dialpad on the phone.

Use the following procedures to set speed dial on the 6869i IP phone.

PRESS-AND-HOLD TO CREATE A SPEED DIAL (APPLICABLE TO

SOFTKEYS, DIALPAD KEYS, EXPANSION MODULE KEYS)

Pressing and holding down a softkey, dialpad key, or expansion module key on the phone

initiates a speed dial feature.

Note: You can use a Speed Dial key while on an active call by placing the active call on

hold first, and then pressing the speed dial key.

Note: When creating a Speed Dial key from the IP phone UI, you must select a softkey,

dialpad key, or expansion module key that has no preassigned function (key must be

set to None).