User guide

Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide

In the Mitel Web UI, the operational states for each softkey display as enabled. To disable a

state, simply uncheck the box for the respective state.

SOFTKEY DISPLAY BEHAVIOR

On the 6869i IP phone, you can configure up to 44 (top) and 24 (bottom) functions on the

softkeys. By default, if you have no softkeys configured on the IP phone, and you assign softkey

functions to higher number keys in the Mitel Web UI, the key functions automatically appear in

the first available position on the LCD display.

For example, if top softkeys 1 through 44 are set to None, and you set the top softkey 12 as

the following:

Type: Speed Dial

Label: Home

Value: 3456

after saving the settings, the “Home” label actually appears in position 1 of the LCD.

A softkey function of None does not display on the Home screen at all.

The following figures illustrate the above scenario (i.e. the configuration of top softkey 12) and

how it is displayed on the phone:

Callers List Idle, Connected, Incoming, Outgoing, Busy

Redial Idle, Connected, Incoming, Outgoing, Busy

Conference Idle, Connected, Incoming, Outgoing, Busy

Transfer Idle, Connected, Incoming, Outgoing, Busy

Intercom Idle, Connected, Incoming, Outgoing, Busy

Phone Lock All states disabled.

Paging All states disabled.

Discreet Ringing Idle, Connected, Incoming, Outgoing, Busy

Empty Idle, Connected, Incoming, Outgoing, Busy

SOFTKEY TYPE DEFAULT STATES