User guide

Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide

Auto Call

Distribution (ACD)

(For Sylantro Call Managers)

Indicates the key is configured to allow the Sylantro call managers to distribute

calls from a queue to registered IP phone users (agents) (programmable on the

top softkeys only).

XML Indicates the key is configured to accept an XML application for accessing

customized XML services.

Flash Indicates the key is set to generate a flash event when it is pressed. The IP

phone generates flash events only when a call is connected and there is an

active RTP stream (for example, when the call is not on hold).

Sprecode Indicates the key is configured to automatically activate specific services offered

by the server. For example, if the sprecode value of *82 is configured, then by

pressing the Sprecode key, *82 automatically activates a service provided by the

call mangager.

Park Indicates the key is configured to park incoming calls when pressed.

Pickup Indicates the key is configured to pick up parked calls when pressed.

Last Call Return Indicates the key is configured for Last Call Return functionality when pressed.

Call Fwd Indicates the key is configured as a Call Forward key. When pressed, the IP

phone UI displays the Call Forward menus.

BLF/Xfer Indicates the key is configured as a simplified BLF key and a Transfer key. You

can use this key to perform the BLF function as well as use it as a transfer key

to transfer calls (programmable on the top softkeys only).

Speed Dial/Xfer Indicates the key is configured as a simplified speed dial key and a transfer key.

You can use this key to perform speed dial functions as well as use it as a

transfer key to transfer calls.

Speed Dial/Conf Indicates the key is configured as a speed dial key and a conference key. You

can use this key to speed dial from within a conference call and add the new call

directly to the conference.

Directory Indicates the key is configured to access the Directory.

Filter Indicates the key is configured for activating/deactivating Executive Call

Filtering. For more information about the Executive and Assistant Services

feature, see BroadSoft BroadWorks Executive and Assistant Services on

page 203.

Callers List Indicates the key is configured to access the Callers List.

Redial Indicates the key is configured to access the Redial List.

Conference Indicates the key is configured to initiate a conference call.

Transfer Indicates the key is configured to initiate a call transfer.

Icom Indicates the key is configured to be used for intercom calls.

Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this

key to lock/unlock the phone.

Paging Indicates the key is configured as a Paging key. When pressed, the phone can

send Real Time Transport Protocol (RTP) streams from a pre-configured

multicast address without involving SIP signalling.

VDP feature availability and details, please contact your System Administrator.

KEY FUNCTION DESCRIPTION