User guide

Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide
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HOW DO I FIND THE IP ADDRESS OF MY PHONE?
Instructions on where to find the IP address of your phone can be found in “Finding Your Phone’s
IP Address” on page 32.
WHY DOES MY PHONE DISPLAY THE NO SERVICE MESSAGE?
The phone displays the No Service message if the SIP settings have not been set up correctly.
Contact your System Administrator for more information.
HOW DO I CHANGE MY USER PASSWORD?
You can change the user password from the IP phone UI or the Mitel Web UI. See “Password”on
page 56 and “Configuring Lock Settings Using the Mitel Web UI”on page 58 for more
information.
WHY DOES MY PHONE DISPLAY BAD ENCRYPTED CONFIG?
The IP phone displays Bad Encrypted Config because encrypted configuration files are
enabled but the decryption process has failed. Report this error to your System Administrator.
HOW DO I RESTART THE IP PHONE?
You can restart the phone from the IP phone UI or through the Mitel Web UI. See “Restarting
Your Phone Using the IP Phone UI”on page 73 and “Restarting Your Phone Using the Mitel
Web UI”on page 73 for more information.
HOW DO I LOCK MY PHONE?
You can lock your phone to prevent the phone from being used or configured. You can lock the
phone using any of the following:
• At the path Options > Phone Lock on the IP phone UI. See “Phone Lock”on page 56 for
more information.
• At the path Operations > Phone Lock on the Mitel Web UI. See “Configuring Lock Settings
Using the Mitel Web UI”on page 58 for more information.
• At a configured key on the phone. For more information about configuring a Lock/Unlock
key on your phone, see “Phone Lock Key” on page 124.