User guide

Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide
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USING CALL FORWARD VIA THE IP PHONE UI
Once Call Forward is enabled on your phone, you can access the Call Forward menus by
pressing a pre-configured Call Forward key, or by selecting Options > Call Forward from the
IP phone UI.
Call Forward in Account Mode
1. From the Home screen press the 4 navigation key to move to the Line Selection screen.
2. Highlight the desired account using the 2 and 5 navigation keys.
3. Press the 3 navigation key to go back to the Home screen
4. With the account in focus on Home screen, press the configured Call Fwd softkey or press
, navigate to the Call Forward option and press the button or Select softkey.
The Call Forward screen displays for the account you selected.
5. Enter forwarding numbers using the dialpad keys for any of the following states:
• All: Forwards all incoming calls for the respective account to the specified number.
• Busy: Forwards incoming calls to a specified number if DND has been enabled for that
account OR if the account is currently engaged in another call.
Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled
and your phone is configured with the Assistant’s role, an additional Forward Filtering
option may be available on the Account Configuration page. For information on the
BroadWorks Executive and Assistant Services feature, refer to BroadSoft BroadWorks
Executive and Assistant Services on page 203.
IP PHONE UI