User guide

Mitel 6869i SIP Phone Release 4.0.0 SP1 User Guide
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a. To complete a blind transfer, press the button to call the contact and then press
the Xfer softkey before the receiving end answers.
b. To complete a consultative transfer, press the button to call the contact. Remain
on the line to speak with Party 2 before pressing the press the softkey configured with
Transfer functionality or Xfer softkey again to transfer Party 1 to Party 2.
To cancel the transfer, press the Cancel softkey on the display screen or press .
INDICATION OF TRANSFERRED CALLS
When you transfer an active call, the near-end phone displays a Call Transferred screen when
a call is transferred and the far-end call is dropped. The figure below illustrates the Call
Transferred screen on the 6869i phone.