User guide

Handling Calls
143
TRANSFERRING TO A CONTACT IN THE DIRECTORY
Users can complete a transfer to a contact in their local directory. If a user is in a call and initiates
a transfer, they can navigate to the Directory screen and use a softkey configured with Transfer
functionality to complete a blind or consultative transfer.
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Xfer softkey.
3. Press the softkey configured for Directory functionality and highlight a directory entry (or
the desired number if the entry contains more than one number).
4. Complete either a blind or consultative transfer:
IP PHONE UI
Note: If you have any additional Directory sources configured, you will need to first
navigate to the desired Directory folder and then highlight the respective entry or number.