Mitel 6869i SIP Phone 41-001553-00 REV01 INSTALLATION GUIDE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Software License Agreement SOFTWARE LICENSE AGREEMENT Mitel, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement.
Mitel 6869i SIP Phone Installation Guide Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . .
Table of Contents Limited Warranty (Australia Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Repair Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . .
Mitel 6869i SIP Phone Installation Guide WELCOME Congratulations on your purchase of the Mitel Model 6869i SIP Phone! The 6869i is a SIP phone that boasts a large high resolution color display and delivers outstanding audio performance designed for power users who demand a lot from their phones. Supporting today’s high speed networks through dual Gigabit Ethernet ports, the 6869i offers a large 4.
Welcome REQUIREMENTS • SIP-based IP PBX system or network installed and running with a SIP account created for the 6869i phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). • Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN [1000 Mbps] recommended).
Mitel 6869i SIP Phone Installation Guide PHONE PARTS When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
IP Phone Keys IP PHONE KEYS KEY PANEL 6869i Handset Callers List Key High Quality Speakerphone Redial Key Message Waiting Lamp Line/Call Appearance Keys Goodbye Key Speaker/Headset Key Hold Key Navigation/Select Keys Options Key Presence Key Mute Key Programmable Softkeys Volume Control Context-Sensitive Softkeys Keypad TFT LCD Screen 4
Mitel 6869i SIP Phone Installation Guide KEY DESCRIPTION The following table describes the keys on the 6869i SIP Phone. KEY DESCRIPTION Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Options Key - Accesses services and options to customize your phone.
IP Phone Keys KEY DESCRIPTION Top Softkeys - 12 programable keys that allow you to easily perform up to 44 specific functions and access enhanced services provided by third parties (e.g. XML applications). Bottom Softkeys - 5 programmable keys that support up to 24 functions. These keys also act as state-based keys allowing you to easily perform context-senstive functions during specific states (i.e. when the phone is an idle, connected, incoming, outgoing, or busy state).
Mitel 6869i SIP Phone Installation Guide INSTALLATION AND SETUP The 6869i SIP Phone can be set up to share a network connection with another network device. Power can be provided by the power adapter (sold separately), by an 802.3af compliant network power source, or with a PoE inline power injector. Notes: 1. This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F). 2. The phone must be connected only to indoor routed PoE or Ethernet wiring.
Installation and Setup SHARED NETWORK CONNECTION To connect a network device (such as a computer) to the phone, connect an Ethernet cable into the network port on the back of the phone marked with . Plug the other end of the Ethernet cable into the network jack on the network device for which you are sharing the network connection. Notes: 1. The PC jack on the 6869i SIP Phone does not supply inline power onto other network devices. 2.
Mitel 6869i SIP Phone Installation Guide INLINE POWER If your network provides 802.3af compliant inline power, the phone is powered through the network. 1. On the back of your phone, connect an Ethernet cable into the network port marked with . 2. Plug the other end of the Ethernet cable directly into the network jack on the wall.
Installation and Setup CONNECTING A HANDSET OR HEADSET HANDSET Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord. To Handset HEADSET (OPTIONAL) Turn the phone over and locate the headset jack marked f.
Mitel 6869i SIP Phone Installation Guide INSTALLATION DESK INSTALLATION For desk installation of the 6869i IP Phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (35° low angle and 55° high angle) are available allowing users to personalize their phone viewing preference. 1. Locate the stand insertion area on the back of the phone (above the various ports). 2.
Installation and Setup WALL INSTALLATION The 6869i IP Phone can be mounted to a wall using the Mitel 6800i Series Wall Mount Kit (optional accessory). The 6800i Series Wall Mount Kit is designed to be used with all 6800i Series IP Phones allowing you to easily and securely mount your phone in one of two ways: • Directly to the wall • On top of an existing telco wall plate Note: Refer to the Mitel 6800i Series Wall Mount Kit Installation Guide for additional product and installation details.
Mitel 6869i SIP Phone Installation Guide ACCESSING YOUR OPTIONS VIA THE MITEL WEB UI You can use the following procedure to access the phone options using the Mitel Web UI. 1. Open your web browser, enter the phone’s IP address or host name into the address field and press . The following logon screen displays. 2. At the prompt, enter your username and password and click OK. Note: For a user, the default user name is “user” and the password field is left blank.
Installation and Setup The Network Status window displays for the IP Phone you are accessing. 3. You can logout of the Mitel Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User. A longer list of options display in the side menu for an Administrator.
Mitel 6869i SIP Phone Installation Guide TROUBLESHOOTING SOLUTIONS WHY IS THE LIGHT NOT COMING ON WITH A NEW VOICE MAIL MESSAGE? Your phone system or service provider must provide “visual” message waiting service for this function to work. Check with your system administrator for more information. WHY IS MY HANDSET NOT WORKING? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a Handset or Headset” on page 10 for information.
Limited Warranty LIMITED WARRANTY (Not applicable in Australia – see below for Limited Warranty in Australia) Mitel warrants this product against defects and malfunctions in accordance with Mitel's authorized, written functional specification relating to such products during a one (1) year period from the date of original purchase (“Warranty Period”).
Mitel 6869i SIP Phone Installation Guide LIMITED WARRANTY (AUSTRALIA ONLY) The benefits under the Mitel Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.
Limited Warranty (Australia Only) WARRANTY REPAIR SERVICES Procedure: Should the product fail during the Warranty Period and you wish to make a claim under this express warranty, please contact the Mitel authorized reseller who sold you this product (details as per the invoice) and present proof of purchase. You will be responsible for shipping charges, if any.
