User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Configuring Softkeys
78 41-001524-00 REV00 – 04.2014
Park/Pickup Keys
The 6867i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP
phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ call managers.
The park/pickup feature performs as follows:
• When a call comes in and you pickup the handset, you can press the applicable Park key to park the call
• After the call is parked, you can press the Pickup key, followed by the applicable value to pickup the call
Administrators can configure the Park and Pickup keys for any line using the configuration files or the Aastra Web UI.
Users can make changes to customize the label of the Park and Pickup keys using the Web UI.
Configuring Park/Pickup Keys Using the Aastra Web UI
Aastra Web UI
1. Click on Operation > Softkeys and XML.
or
Click on Operation > Expansion Module <N>.
Softkeys
2. Select from Key 1 through Key 20 on the Top keys.
or
Select from Key 1 through Key 18 on the Bottom keys.
3. In the Type field, select Park.
4. In the Label field, enter a label for the Park softkey.
Note:
The Value and Line fields are configured by the Administrator.
5. In the state fields, check (enable) or uncheck (disable) the Connected state for this softkey.
6. Select from Key 1 through Key 20.
7. In the Type field, select Pickup
8. In the Label field, enter a label for the Pickup softkey.
Note:
The Value and Line fields are configured by the Administrator.
9. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
10. Click Save Settings.
11. Click on Reset, then click Restart to restart the IP phone and apply the changes.
Expansion Module Keys
12. Select from Key 1 through Key 16.