User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer
Configuring Softkeys
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Line Key
You can set a softkey to act as a line/call appearance key on the 6867i. This key acts as a line that behaves the same as a
hard line key (L1 and L2). For more information about the behavior of Line keys, see “Line and Call Appearances” on
page 55.
Depending on how the phone has been configured, the maximum number of total line/call appearances that can be con-
figured is 9 (2 line/call appearance hard keys plus 7 softkeys). If all line/call appearances have been set up between two dif-
ferent numbers, a total of 8 lines can be configured. This means that when all line/call appearances are in use, 1 call is con-
nected while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appear-
ances becomes available.
Configuring a Line Key Using the Aastra Web UI
Note:
Line functionality can only be programmed on the left softkeys.
Aastra Web UI
1. Click on Operation > Softkeys and XML.
or
Click on Operation > Expansion Module <N>.
Softkeys
2. Select from Key 1 through Key 20 on the top keys.
3. In the Type field, select Line to apply to the key.
4. In the Label field, enter a label to apply to this key.
5. In the Line field, select a line to apply to this key.
Valid values are 3 through 9.
Expansion Module Keys
6. Select from Key 1 through Key 16.
7. In the Line field, select a line to apply to this key.
Valid values are 3 through 9.
8. Click Save Settings.