User guide

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Table Of Contents

Software License Agreement
Content
Welcome
- About this Guide
- Documentation
- Phone Features
- Requirements
- Installation and Setup
IP Phone Keys
- Key Panel
- Key Description
- Dialpad Keys
Getting Started
- Plugging in and Starting the Phone
  - Network Connected/Network Disconnected
- UI Overview
- UI Navigation
Methods of Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options List
  - Using the IP Phone UI
- Phone Options via the Aastra Web UI
  - Using the Aastra Web UI
Phone Status
- Phone Status via IP Phone UI
- Finding Your Phone’s IP Address
- Phone Status via the Aastra Web UI
  - SIP Account Status
Customizing Your Phone
- Language
- Time and Date
- Call Forward
- Lock
- Audio
- Display
- Dialpad
  - Live Dialpad
  - Speed Dial Edit
- Restart
  - Restarting Your Phone Using the IP Phone UI
  - Restarting Your Phone Using the Aastra Web UI
- Emergency Dial Plan
  - Defining an Emergency Dial Plan Using the Aastra Web UI
Line and Call Appearances
Presence Key
- Using the Presence Key
Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
  - Configuring a Line Key Using the Aastra Web UI
- Speed Dial Key
  - Speed Dial Prefix
  - Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
  - Creating a Dialpad Speed Dial Key Using the Speed Dial Edit Option
  - Creating a Speed Dial Softkey Using the Aastra Web UI
  - Creating Dialpad Speed Dial Keys Using the Aastra Web UI
- Do Not Disturb (DND) Key
  - Configuring a DND Key Using the Aastra Web UI
- Busy Lamp Field (BLF) Key
  - Configuring a BLF Key Using the Aastra Web UI
- BLF/List Key
  - Configuring a BLF/List Key Using the Aastra Web UI
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
  - Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI
  - Utilizing the ACD Feature Using the IP Phone UI
- XML Key
  - Configuring an XML Key Using the Aastra Web UI
  - Accessing the XML Service Using the IP Phone UI
- Flash Key
  - Configuring a Flash Key Using the Aastra Web UI
- Sprecode Key
  - Configuring a Sprecode Key Using the Aastra Web UI
- Park/Pickup Keys
  - Configuring Park/Pickup Keys Using the Aastra Web UI
  - Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
  - Configuring a Last Call Return Key Using the Aastra Web UI
- Call Forward Key
  - Configuring a Call Forward Key Using the Aastra Web UI
- BLF/Xfer
  - BLF/Xfer Key Requirements and Functionality
  - Configuring a BLF/Xfer Key Using the Aastra Web UI
- Speed Dial/Xfer
  - Speed Dial/Xfer Key Requirements and Functionality
  - Configuring a Speed Dial/Xfer Key Using the Aastra Web UI
- Speed Dial/Conf
  - Configuring a Speed Dial/Conf Key Using the Aastra Web UI
- Directory Key
  - Configuring a Directory Key Using the Aastra Web UI
- Callers List Key
  - Configuring a Callers List Key Using the Aastra Web UI
- Redial Key
  - Configuring a Redial Key Using the Aastra Web UI
- Conference Key
  - Configuring a Conference Key Using the Aastra Web UI
- Transfer Key
  - Configuring a Transfer Key Using the Aastra Web UI
- Intercom Key
  - Configuring an Intercom Key Using the Aastra Web Ui
- Phone Lock Key
  - Configuring a Phone Lock Key
- Paging Key
  - Configuring a Paging Key Using the Aastra Web UI
  - Using the Paging Key
- Empty Key
  - Configuring an Empty Key Using the Aastra Web UI
- None Key
  - Deleting a Key’s Function Using the Aastra Web UI
Making Calls
- Dialing a Number
- Pre-Dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Volume Controls for the Headset Microphone
  - Making and Receiving Calls Using a Headset
- Using Intercom Functionality
  - Using the Icom Key
- Redial
- Mute
Receiving Calls
- Answering an Incoming Call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
- Conferencing Calls
- Ending Calls
Managing Calls
- Directory
- Callers List
- DND and Call Forward
Additional Features
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Switch UI Focus to Ringing Line
  - Configuring Switch Focus to Ringing Line
- Call Hold Reminder During Active Calls
  - Configuring Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
  - Configuring Call Hold Reminder
- Call Waiting Tone Period
  - Configuring Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
  - Configuring Goodbye Key to Cancel Incoming Calls
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
  - Configuring Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
Model M680i Expansion Module
- Using the Expansion Modules
  - M680i Expansion Module
  - Press-and-Hold to Create a Speed Dial Key
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
- Exclusions
- Warranty Repair Services
- After Warranty Service
Limited Warranty (Australia Only)
- Repair Notice
- Exclusions
- Warranty Repair Services
- After Warranty Service
Appendix A - Time Zone Codes
- Time Zone Name/Time Zone Code Table
Index
Disclaimer

Model M680i Expansion Module

164 41-001524-00 REV00 – 04.2014

Using the Expansion Modules

M680i Expansion Module

After configuring the softkeys on the M680i Expansion Module, you can record the name of the key on the paper labels

provided with the Expansion Module. Press the key you want to use when applicable.

Press-and-Hold to Create a Speed Dial Key

You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure

a speed dial key on the phone. For details on creating a speed dial key, see “Speed Dial Key” on page 62.

Note:

For more information about installing the M680i Expansion Modules on your phone, see the Aastra M680i Expansion

Module Quick Start Guide and Aastra M680i Expansion Module Installation Guide.

Mary (Speeddial)

Home (Speeddial)

John (Speeddial)

DND