User guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- IP Phone Keys
- Getting Started
- Methods of Customizing Your Phone
- Phone Status
- Customizing Your Phone
- Line and Call Appearances
- Presence Key
- Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
- Speed Dial Key
- Do Not Disturb (DND) Key
- Busy Lamp Field (BLF) Key
- BLF/List Key
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
- XML Key
- Flash Key
- Sprecode Key
- Park/Pickup Keys
- Call Forward Key
- BLF/Xfer
- Speed Dial/Xfer
- Speed Dial/Conf
- Directory Key
- Callers List Key
- Redial Key
- Conference Key
- Transfer Key
- Intercom Key
- Phone Lock Key
- Paging Key
- Empty Key
- None Key
- Making Calls
- Receiving Calls
- Handling Calls
- Managing Calls
- Additional Features
- Display DTMF Digits
- Play Call Waiting Tone
- Stuttered Dial Tone
- XML Beep Support
- Status Scroll Delay
- Switch UI Focus to Ringing Line
- Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
- Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
- Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
- Model M680i Expansion Module
- Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
- Limited Warranty
- Limited Warranty (Australia Only)
- Appendix A - Time Zone Codes
- Index
- Disclaimer

Getting Started
41-001524-00 REV00 – 04.2014 11
In addition to the phone/line status indicators, status messages with regards to the following are displayed on the Home
screen when the situation arises:
• Number of missed calls
• Phone lock status
• SCA Caller IDs
• XML-related text
• Network status
Softkeys
6 left softkeys and 4 bottom softkeys are always displayed on the Home screen. You can configure the left softkeys with up
to 20 functions and configure the bottom softkeys with up to 18 functions as required.
If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on the
screen. For example, in the illustration above XML Menu and Voicemail were configured as XML and speed dial keys
respectively and the remaining three left softkeys were configured as Busy Lamp Field (BLF) keys. The bottom set of
softkeys were configured as DND (Do Not Disturb), Call FWD (Call Forward), and Lock/Unlock respectively.
A More softkey as indicated by dots is also displayed at the bottom right of the screen if you have configured more
softkeys than can be displayed at one time. These dots indicate the number of softkey pages and its relative position.
Off-Hook and Dialing Screen
When you pickup the handset on the Home screen, the screen displays as follows:
Note:
For more information about configuring the left and bottom softkeys, see “Configuring Softkeys” on page 57.
More Softkey
Bottom Softkeys
Left Softkeys