User guide

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Table Of Contents

Software License Agreement
Content
Welcome
- About this Guide
- Documentation
- Phone Features
- Requirements
- Installation and Setup
IP Phone Keys
- Key Panel
- Key Description
- Dialpad Keys
Getting Started
- Plugging in and Starting the Phone
  - Network Connected/Network Disconnected
- UI Overview
- UI Navigation
Methods of Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options List
  - Using the IP Phone UI
- Phone Options via the Aastra Web UI
  - Using the Aastra Web UI
Phone Status
- Phone Status via IP Phone UI
- Finding Your Phone’s IP Address
- Phone Status via the Aastra Web UI
  - SIP Account Status
Customizing Your Phone
- Language
- Time and Date
- Call Forward
- Lock
- Audio
- Display
- Dialpad
  - Live Dialpad
  - Speed Dial Edit
- Restart
  - Restarting Your Phone Using the IP Phone UI
  - Restarting Your Phone Using the Aastra Web UI
- Emergency Dial Plan
  - Defining an Emergency Dial Plan Using the Aastra Web UI
Line and Call Appearances
Presence Key
- Using the Presence Key
Configuring Softkeys
- State-Based Softkeys
- Softkey Display Behavior
- Line Key
  - Configuring a Line Key Using the Aastra Web UI
- Speed Dial Key
  - Speed Dial Prefix
  - Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
  - Creating a Dialpad Speed Dial Key Using the Speed Dial Edit Option
  - Creating a Speed Dial Softkey Using the Aastra Web UI
  - Creating Dialpad Speed Dial Keys Using the Aastra Web UI
- Do Not Disturb (DND) Key
  - Configuring a DND Key Using the Aastra Web UI
- Busy Lamp Field (BLF) Key
  - Configuring a BLF Key Using the Aastra Web UI
- BLF/List Key
  - Configuring a BLF/List Key Using the Aastra Web UI
- Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
  - Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI
  - Utilizing the ACD Feature Using the IP Phone UI
- XML Key
  - Configuring an XML Key Using the Aastra Web UI
  - Accessing the XML Service Using the IP Phone UI
- Flash Key
  - Configuring a Flash Key Using the Aastra Web UI
- Sprecode Key
  - Configuring a Sprecode Key Using the Aastra Web UI
- Park/Pickup Keys
  - Configuring Park/Pickup Keys Using the Aastra Web UI
  - Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
  - Configuring a Last Call Return Key Using the Aastra Web UI
- Call Forward Key
  - Configuring a Call Forward Key Using the Aastra Web UI
- BLF/Xfer
  - BLF/Xfer Key Requirements and Functionality
  - Configuring a BLF/Xfer Key Using the Aastra Web UI
- Speed Dial/Xfer
  - Speed Dial/Xfer Key Requirements and Functionality
  - Configuring a Speed Dial/Xfer Key Using the Aastra Web UI
- Speed Dial/Conf
  - Configuring a Speed Dial/Conf Key Using the Aastra Web UI
- Directory Key
  - Configuring a Directory Key Using the Aastra Web UI
- Callers List Key
  - Configuring a Callers List Key Using the Aastra Web UI
- Redial Key
  - Configuring a Redial Key Using the Aastra Web UI
- Conference Key
  - Configuring a Conference Key Using the Aastra Web UI
- Transfer Key
  - Configuring a Transfer Key Using the Aastra Web UI
- Intercom Key
  - Configuring an Intercom Key Using the Aastra Web Ui
- Phone Lock Key
  - Configuring a Phone Lock Key
- Paging Key
  - Configuring a Paging Key Using the Aastra Web UI
  - Using the Paging Key
- Empty Key
  - Configuring an Empty Key Using the Aastra Web UI
- None Key
  - Deleting a Key’s Function Using the Aastra Web UI
Making Calls
- Dialing a Number
- Pre-Dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Volume Controls for the Headset Microphone
  - Making and Receiving Calls Using a Headset
- Using Intercom Functionality
  - Using the Icom Key
- Redial
- Mute
Receiving Calls
- Answering an Incoming Call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
- Conferencing Calls
- Ending Calls
Managing Calls
- Directory
- Callers List
- DND and Call Forward
Additional Features
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Switch UI Focus to Ringing Line
  - Configuring Switch Focus to Ringing Line
- Call Hold Reminder During Active Calls
  - Configuring Call Hold Reminder During Active Calls
- Call Hold Reminder (on single hold)
  - Configuring Call Hold Reminder
- Call Waiting Tone Period
  - Configuring Call Waiting Tone Period
- Goodbye Key Cancels Incoming Calls
  - Configuring Goodbye Key to Cancel Incoming Calls
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Group RTP Paging
  - Configuring Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
- Star Codes
- Other Features
Model M680i Expansion Module
- Using the Expansion Modules
  - M680i Expansion Module
  - Press-and-Hold to Create a Speed Dial Key
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new voicemail message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the No Service message?
- How do I change my user password?
- Why does my phone display Bad Encrypted Config?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
- Exclusions
- Warranty Repair Services
- After Warranty Service
Limited Warranty (Australia Only)
- Repair Notice
- Exclusions
- Warranty Repair Services
- After Warranty Service
Appendix A - Time Zone Codes
- Time Zone Name/Time Zone Code Table
Index
Disclaimer

Handling Calls

41-001524-00 REV00 – 04.2014 117

3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference.

4. Press the

key or Conf softkey.

5. Enter the phone number of Party 3.