Installation guide
Table Of Contents
- Software License Agreement
- Content
- Welcome
- Phone Parts
- IP Phone Keys
- Installation and Setup
- Troubleshooting Solutions
- Limited Warranty
- Limited Warranty (Australia Only)
- Disclaimer

1 41-001506-00 REV00 – 04.2014
Welcome
Congratulations on your purchase of the Aastra Model 6865i IP Phone! The Aastra 6865i offers exceptional flexi-
bility in a true enterprise grade SIP desktop phone that can support up to 9 lines, has Dual Gigabit Ethernet
ports, and features a large 3.4" 128x48 pixel LCD display. Its soft white backlighting and large fonts making the
screen easy to read in any lighting conditions. With its 8 programmable keys, XML capabilities, native DHSG/EHS
headset support, a true HD handset and a speakerphone that delivers remarkable wideband HD audio quality,
the Aastra 6865i SIP phone is ideally suited for the small to large business market that needs Gigabit throughput
for PC connectivity.
Phone Features
• LCD screen with backlight
• Built-in-two-port, 10/100/1000 Gigabit Ethernet switch - lets you share a connection with your computer
• 8 programmable top keys
• Press-and-hold speeddial key configuration feature
• Supports up to 9 call lines with LEDs
• Wideband handset
• Wideband, full-duplex speakerphone for handsfree calls
• Headset mode support
• AC power adapter (sold separately)
• Enhanced busy lamp fields*
• Set paging*
*Availability of feature dependant on your phone system or service provider.
Requirements
• SIP-based IP PBX system or network installed and running with a SIP account created for the 6865i phone.
• Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server,
or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
• Ethernet/Fast Ethernet LAN (10/100 Mbps) (Gigabit Ethernet LAN [1000 Mbps] recommended).
• Category 5/5e straight-through cabling (Category 6 straight-through cabling required for optimum Gigabit Ethernet
performance).
• Power source:
– For Ethernet networks that supply inline power to the phone (IEEE 802.3af ) use an Ethernet cable to connect from
the phone directly to the network for power (no 48V AC power adapter required if using Power-over-Ethernet
[PoE]).
– For Ethernet networks that DO NOT supply power to the phone:
Use only the GlobTek Inc. Limited Power Source [LPS] adapter model no. GT-41080-1848 (sold separately) to con-
nect from the DC power port on the phone to a power source
or
Use a PoE power injector or a PoE switch.
About This Guide
This manual describes how to physically set up your new 6865i IP Phone. Not all features listed are available by default
and some may depend on your phone system or service provider. Contact your system administrator if you have any
questions on what features and services are available to you on your system.