User guide

Managing Calls
92 41-001565-00 REV00 – 10.2014
Callers List
The Callers List is a stored log of your incoming calls. The 6863i IP phone stores information for up to 200 incoming calls
in the Callers List. Your phone logs the number and name (if available) of the caller, when they last called, and the
number of times they tried to reach you.
You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a dis-
played line item in the Callers List.
Callers List Icons
Accessing the Callers List
Notes:
• When the Callers List is full, the oldest call records are deleted to accommodate the information of new callers.
• If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name
in the Directory, the Callers List display the same name and number.
Icon Description
Indicates an unanswered call in the Callers list.
Indicates an answered call in the Callers list.
IP Phone UI
1. Press the programmed Callers List key. Press 2 and 5 to move through the Callers List. Press 2 to see the most
recent call, or 5 to see the oldest call on your list.
2. To dial the displayed number just press , lift the handset, or press any Line keys.
3. Press the key to cancel.
Callers List Key