User guide

41-001565-00 REV00 – 10.2014 87
Managing Calls
The 6863i has several features that make it easier to manage calls, and to keep track of your caller history as well as your
business and personal contacts.
These features include:
• Directory
• Callers List
• DND and Call Forward
Directory
The Directory is your personal phone book, conveniently stored within your phone. The 6863i IP phone supports
enhanced Directory functionality allowing for interoperability with multiple directory sources (i.e. Local Directory, Corpo-
rate and Personal CSV directories, LDAP, Microsoft Exchange, BroadSoft XSI Enterprise Directory, and BroadSoft XSI Per-
sonal Contacts).
General Directory Functions
Accessing and Navigating the Directory
Performing a Search
When you are in a specific Directory folder, you can use the dialpad to enter in the first letter of a contact’s (first or last)
name to view a list of contact matches..
Note:
For information on how to configure a Directory key, see “Directory Key”on page 62.
IP Phone UI
1. Press the programmed Directory key.
2. You can view the various Directory sources by pressing
2 and 5 to scroll through the list.
3. Press 4Enter to enter a Directoy source and press
2 and 5 to scroll through the list of contacts.
4. To dial the displayed number press
or just lift the handset or press any Line key.
5. Press the programmed Directory key or
key to cancel.
IP Phone UI
1. Press the programmed Directory key.
2. Use the 5 and 2 keys to navigate through the list of Directory sources and select 4 Enter.
3. To search for an entry by name, press the keypad number corresponding to the first letter of the name (for example,
press 7 for the letter P). Continue to press the keypad number to access other letters on the same key (for example,
press 7 three times for R). If there are multiple entries under the same letter, you can use
2 and 5 to scroll through
the list.