User guide

Making Calls
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Using a Headset
The 6863i accepts headsets through the modular RJ9 handset jack on the back of the phone. Contact your telephone
equipment retailer or distributor to purchase a compatible headset.
Volume Controls for the Headset Microphone
On the 6863i, there are three options for the headset microphone volume: Low, Medium, and High. For information about
configuring the headset microphone volume, see “Headset Mic Volume” on page 25
.
Making and Receiving Calls Using a Headset
Redial
The Redial List stores information for up to the last 100 numbers you called. Your phone logs the name/number of the
called party, when you called, and the line used. You can view, scroll, and delete line items in the Redial List from the IP
phone UI as wells as copy selected entries to the Local Directory. You can also dial out directly using a displayed entry in
the Redial List.
IP Phone UI
1. Ensure that you have selected a headset audio mode (see “Audio Mode” on page 24.
2. Plug in the headset into the handset jack.
3. Press the key to obtain a dial tone or to answer an incoming call. Depending on the audio mode selected
from the Options List, a dial tone or an incoming call is received on either the headset or the handsfree speakerphone.
4. Press the key to end the call.
Redial List Key