User guide

Line Keys and Programmable Keys
68 41-001565-00 REV00 – 10.2014
Services Key
The 6863i allows you to configure a Services key that, when pressed displays the Services Menu. The Services Menu can
also be accessed through the Options List.
The Services key can also access any XML applications setup by your System Administrator. Contract your System
Administrator for more information.
Configuring a Services Key
Using the Services Key
Mitel Web UI
1. Click on Operation > Programmable Keys.
2. Select from Key 1 through Key 3.
3. In the Type field, select Services.
4. Click Save Settings.
IP Phone UI
1. Press the Services key or press and select Services.
Note:
Additional options may display in the Services Menu if setup by your System Administrator. Contact your Adminis-
trator for more information.
2. Select an option from the Services Menu.
3. To cancel a Service, press .