User guide

41-001565-00 REV00 – 10.2014 1
Welcome
The Mitel 6863i delivers exceptional value in an enterprise grade SIP desktop phone. With a sleek and thin modern
design, the 6863i rivals other higher priced SIP products in its class on its features, flexibility and value. This 2-line
SIP phone with its 2.75" 128x48 pixel monochrome LCD display, programmable hard keys, and smaller desktop
footprint is an ideal option for professional workers in business environments that have light telephone use
requirements. Featuring a true HD handset and speakerphone, the 6863i offers remarkable wideband audio
quality. Dual 100 BaseT Ethernet ports with a hardware-based Ethernet switch, advanced XML capabilities for
configuration and custom applications, and a PoE class 1 rating are just some of the many features this very
affordable SIP phone has to offer.
About This Guide
This guide explains how to use your new 6863i phone. Not all features listed are available by default. Contact your System
Administrator to find out which features and services are available on your system. Your System Administrator also has the
ability to customize some features on this phone. For information on more advanced settings and configurations,
administrators should refer to the Mitel SIP IP Phones Administrator Guide.
Documentation
• Mitel 6863i SIP IP Phone Installation Guide – Contains installation and set-up instructions, general features and
functions, and a basic list of configuration options. The Installation Guide can be downloaded from
http://www.miteldocs.com.
• Mitel 6863i SIP IP Phone User Guide – Describes the most commonly used features and functions for an end user. The
User Guide can be downloaded from http://www.miteldocs.com.
• Mitel SIP IP Phones Administrator Guide – Describes how to set up the Mitel SIP IP phones on the network and con-
tains advanced configuration instructions. The Administrator Guide is intended for the System Administrator and can
be downloaded from http://www.miteldocs.com.
Phone Features
• LCD screen
• Built-in-two-port, 10/100 Fast Ethernet switch - lets you share a connection with your computer
• 3 programmable keys
• Press-and-hold speeddial key configuration feature
• Supports up to 2 call lines with LEDs
• Wideband handset
• Wideband, full-duplex speakerphone for handsfree calls
• Headset mode support
• AC power adapter (sold separately)
• Set paging*
*Availability of feature dependant on your phone system or service provider.