User guide

Managing Calls
94 41-001565-00 REV00 – 10.2014
Missed Calls Indicator
The IP phone has a missed calls indicator that increments the number of missed calls to the phone. This feature is acces-
sible from the IP phone UI only.
The number of calls that have not been answered increment on the phone’s idle screen as # Missed Calls. As the number
of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can
access the Callers List and clear the call from the list. Once the user accesses the Callers List, the # Missed Calls on the
idle screen is cleared.
Accessing and Clearing Missed Calls
Downloading the Callers List to Your PC
You can download the Callers List to your PC for viewing using the Mitel Web UI. When you download the Callers List, the
phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
You can use any spreadsheet application to open the file for viewing. This file displays the phone number, caller name,
and the line that the call came in on.
Download the Callers List
Use the following procedure to download the Callers List to your PC using the Mitel Web UI
.
IP Phone UI
1. Press programmed Callers List key on the phone.
2. Use the
2 and 5 keys to scroll through the line items in the Callers List. The icon indicates a missed call.
3. To clear a line item from the Callers List, select the line item you want to delete and press the programmed Delete
key twice. The line item is deleted from the Callers List.
Mitel Web UI
1. Click on Operation > Directory.
2. In the Callers List field, click on Save As.
A download window displays.
3. Click OK.
4. Enter the location on your computer where you want to download the Callers List and click Save.
The callerslist.csv file downloads to your computer.
5. Use a spreadsheet application to open and view the Callers List.