Mitel Model 6863i SIP IP Phone Installation Guide 41-001505-00 REV02 – 09.
Software License Agreement Mitel, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement.
Content Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome Congratulations on your purchase of the Mitel 6863i SIP Phone! The Mitel 6863i delivers exceptional value in an enterprise grade SIP desktop phone. With a sleek and thin modern design, the 6863i rivals other higher priced SIP products in its class on its features, flexibility and value. This 2-line SIP phone with its 2.
Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Telephone Handset Handset Cord Two-Angle Stand Key Cards and Regulatory/ Safety Insert Plastic Cover (Optional) Additional Accessories (Not Included) Wall Mount Kit 41-001505-00 REV02 – 10.
IP Phone Keys Key Panel 3 6863i Handset Line/Call Appearance Keys High Quality Speakerphone Keypad Message Waiting Lamp Mute Key Navigation/Select Keys Volume Control Options Key Speaker/Headset Key Goodbye Key LCD Screen Hold Key Programmable Keys 41-001505-00 REV02 – 10.
IP Phone Keys Key Description The following table describes the keys on the 6863i SIP Phone. Key Description Navigation/Select Keys - Pressing the UP and DOWN keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT keys lets you view the different line/call appearances.
Installation and Setup The 6863i SIP Phone can be setup to share a network connection with another network device. Power can be provided by the power adapter (sold separately), by an 802.3af compliant network power source, or with a PoE inline power injector. Notes: • This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F). • The phone must be connected only to indoor routed PoE or Ethernet wiring.
Installation and Setup Connecting to the Network and to Power Power Adapter Use the power adapter (sold separately) with your phone and plug your phone into a power source. Alert! For power, use only the GlobTek Inc. LPS adapter model no. GT-41080-1848 (sold separately) to connect from the DC power port on the phone to a power source. Inline Power If your network provides 802.3af compliant inline power, the phone is powered through the network. 1.
Installation and Setup Connecting a Handset Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord. j To Handset j Note: The handset jack also can also be used to accomodate an RJ9 headset. 7 41-001505-00 REV02 – 10.
Installation and Setup Installation Desk Installation For desk installation of the 6863i IP Phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (35° low angle and 55° high angle) are available allowing users to personalize their phone viewing preference. 1. Locate the stand insertion area on the back of the phone (above the various ports). 2.
Installation and Setup Wall Installation The 6863i IP Phone can be mounted to a wall using the Mitel 6800i Series Wall Mount Kit (optional accessory). The 6800i Series Wall Mount Kit is designed to be used with all 6800i Series IP Phones allowing you to easily and securely mount your phone in one of two ways: • Directly to the wall • On top of an existing telco wall plate Note: Refer to the Mitel 6800i Series Wall Mount Kit Installation Guide for additional product and installation details.
Installation and Setup Inserting the Key Card The optional key card contains label identification spaces for the 3 programmable keys. 1. Remove the key card plate from the front panel. Key Card Plate Removed Key Card Plate 2. Insert the paper key card into the programmable key card slot on the front panel of the telephone using the indentation of the plastic for alignment. 3. Place the plastic cover over the paper key card ensuring the plastic cover tabs are inserted into their respective slots.
Installation and Setup Accessing Your Options via the Phone UI IP Phone UI 1. Press the Options key on the phone to enter the options list. 2. To navigate to an option, use the UP and DOWN navigation keys to scroll through the list. 3. Press the RIGHT navigation key, the Select key, or press the number of the corresponding option using the keypad to select an option. 4. Use the navigation keys to change and set various options. 5.
Installation and Setup 2. At the prompt, enter your username and password and click OK. Note: For a user, the default user name is “user” and the password field is left blank. The Network Status window displays for the IP Phone you are accessing. 3. You can logout of the Mitel Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User.
Troubleshooting Solutions Why is the light not coming on with a new voice mail message? Your phone system or service provider must provide “visual” message waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section “Connecting a Handset” on page 7 for information.
Limited Warranty (Not applicable in Australia – see below for Limited Warranty in Australia) Mitel warrants this product against defects and malfunctions in accordance with Mitel's authorized, written functional specification relating to such products during a one (1) year period from the date of original purchase (“Warranty Period”).
Limited Warranty (Australia Only) The benefits under the Mitel Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.
Limited Warranty (Australia Only) Warranty Repair Services Procedure: Should the product fail during the Warranty Period and you wish to make a claim under this express warranty, please contact the Mitel authorized reseller who sold you this product (details as per the invoice) and present proof of purchase. You will be responsible for shipping charges, if any.
Disclaimer Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Mitel will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright © 2014 Mitel Networks Corporation, www.mitel.com.
