User guide

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide
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PARK/PICKUP KEYS
The 6863i phone has a park and pickup call feature that allows you to park a call and pickup
a call when required. The IP phones support the Park/Pickup feature on the Asterisk,
BroadWorks, Sylantro, and ININ call managers.
The park/pickup feature performs as follows:
• When a call comes in and you pickup the handset, you can press the applicable Park key
to park the call
• After the call is parked, you can press the Pickup key, followed by the applicable value to
pickup the call
Administrators can configure the Park and Pickup keys for any line using the configuration
files or the Mitel Web UI.
CONFIGURING PARK/PICKUP KEYS
1. Click on Operation > Programmable Keys.
2. Select from Key 1 through Key 3.
3. In the Type field, select Park.
4. Select from Key 1 through Key 3.
5. In the Type field, select Pickup.
6. Click Save Settings.
7. Click on Reset, then click Restart to restart the IP phone and apply the changes.
MITEL WEB UI
Note: The Value field should be configured by the Administrator.
Note: The Value field should be configured by the Administrator.