User guide

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide
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PREFERRED LINE AND PREFERRED LINE TIMEOUT
The 6863i has two parameters called preferred line and preferred line timeout. If you enable
the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display
switches back to the preferred line. Next time you go off-hook to make another call, you pickup
on the preferred line. You can enable the Preferred Line parameter using the Mitel Web UI at
the location, Basic Settings > Preferences > General. You can also set a Preferred Line
Timeout parameter that specifies the number of seconds it takes for the phone to switch back
to the preferred line.
The following table provides the behavior of the preferred line focus feature with other features
on the phone:
PHONE FEATURE PREFERRED LINE BEHAVIOR
Last Call Return The phone switches back to the focused line immediately after the call ends.
Speeddial The line is already specified when the speed dial is created. The phone
switches back immediately after the call ends.
Conference For incoming calls, the phone switches back immediately after the call ends.
Transfer For incoming or outgoing calls, the current behavior is that the same line
used to transfer the call does not change. For incoming calls, the phone
switches back immediately after the call transfers.
Park The phone switches back immediately after the call ends.
Voicemail The phone switches back immediately after the call ends.
Redial The phone switches back immediately after the call ends.
Dialing For incomplete dialing on a non-preferred line, the focus does not change if
some digits are entered.
If no digits are entered or digits were cleared, the focus changes to preferred
line after the time out has passed without activities.
Caller ID If the Switch UI Focus To Ringing Line parameter is disabled, the User is
able to see the Caller ID when the phone switches the focus to the ringing
line.
Factory Default Factory default and recovery mode clears the preferred line and preferred
line timeout parameters, and the phone operates in a non-preferred line
mode.
Notes:
1. If you specify a value of 0 for the Preferred Line parameter, it disables the preferred
line focus feature.
2. If you specify a value of 0 for the Preferred Line Timeout parameter, the phone
returns the line to the preferred line immediately.