User guide

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide
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CFWD in Custom Mode
1. Use the 3 and 4 navigation keys to scroll through each account.
In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy
enabled.
2. Press the Call Forward key. The Call Forward menu displays. Use the 2 and 5 navigation
keys to scroll through each state type.
3. In the above example, CFWD All is enabled as indicated by a check mark (
), CFWD
Busy is enabled but no call forward phone number configured as indicated by a
!, and
CFWD No Answer is disabled, as indicated by an X.
4. Select a state for the account(s) in focus using the 2 and 5 navigation keys.
5. You can enable/disable any or all of the following states for a specific account or for all
accounts (with individual configurations):
• All: Forwards all incoming calls for the respective account to the specified number.
• Busy: Forwards incoming calls to a specified number if DND has been enabled for that
account OR if the account is currently engaged in another call.
• No Answer: Forwards incoming calls to a specified number if the call has not been
answered for the specified number of rings.
IP PHONE UI
Note: If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if
the account has DND enabled), the CFWD All settings take precedence over CFWD
Busy and CFWD No Answer.
John Smith
CFWD All
Tue Aug 20 2:55pm
L1
J. Smith
CFWD Busy
Tue Aug 20 2:55pm
L2
Cfwd Mode
1. All
Done Change

Cfwd Mode
2. Busy !
Done Change
Cfwd Mode
3. No Answer X
Done Change
Cfwd Mode
4. All Off
Done Change
Cfwd Mode
5. All On
Done Change
Indicates
Indicates
CFWD Enabled
CFWD Disabled
Indicates
no CFWD
phone number
configured