Installation guide

Troubleshooting Solutions
9-16 41-001561-00 REV00 – 10.2014
How do I erase the phone’s local configuration?
For the 6867i/6869i:
1.
Press on the phone to enter the Options List.
2. Press the Advanced softkey and enter your Administrator password using the keypad keys. (Default is 22222).
3. Select Reset.
The “Reset Configuration?” prompt displays.
4. Select Factory Default.
The “Factory Default?” prompt displays.
5. Select Ye s or press the Reset softkey to factory default the phone.
The phone immediately sets the phone to factory defaults and automatically restarts the phone.
Mitel Web UI
1. Click on Operation->Reset->Current Settings.
2. In the "Restore to Factory Defaults" field, click Restore.
This restores all factory defaults, and removes any saved configuration and directory list files.
IP Phone UI
For the 6863i/6865i:
1.
Press on the phone to enter the Options List.
2. Select Administrator Menu and enter your Administrator Password (default is 22222).
3. Select Erase Local Config.
4. The “Erase local config?” prompt displays.
Press # to confirm.
For the 6867i/6869i:
1.
Press on the phone to enter the Options List.
2. Press the Advanced softkey and enter your Administrator password using the keypad keys. (Default is 22222).
IP Phone UI