Installation guide

Troubleshooting Solutions
41-001561-00 REV00 – 10.2014 9-15
How do I restart the IP phone?
How do I set the IP phone to factory default?
IP Phone UI
For the 6863i/6865i:
1.
Press on the phone to enter the Options List.
2. Select Restart Phone.
3. Press # to confirm.
Note:
To cancel the Restart, press the 3 key.
For the 6867i/6869i:
1.
Press on the phone to enter the Options List.
2. Select Restart. The following prompt displays:
“Restart phone?”
3. Select Ye s or press the Restart softkey to restart the phone
or
Select No or press the Cancel softkey to go back to the Options Screen.
Mitel Web UI
1. Click on Operation->Reset->Phone.
2. Click Restart to restart the phone.
IP Phone UI
For the 6863i/6865i:
1.
Press on the phone to enter the Options List.
2. Select Administrator Menu and enter your Administrator Password (default is 22222).
3. Select Factory Default.
4. The “Restore Defaults?” prompt displays.
Press # to confirm.