Installation guide

Operational Features
5-169 41-001561-00 REV00 – 10.2014
Configuring CFWD via the IP Phone UI (6863i/6865i)
Once CFWD is enabled on your phone, you can access and change the configuration using the IP phone UI or the Mitel
Web UI. You can access the CFWD menus by pressing a pre-configured CFWD key, or by selecting Options > Call Forward
from the IP phone UI.
9. For the No Answer state, in the “No. Rings” field, enter the number of times that the account rings before forwarding the call to the specified
number. Valid values are 1 through 20. Default is 1.
Note:
When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Mitel Web UI
to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
10. Click Save Settings to save your changes.
The change takes effect immediately without a reboot.
Notes:
• If there is no CFWD key configured on the phone or it is removed, you can still enable CFWD via the at the path
Options->Call Forward.
• If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if
the mode was set to “Phone”.
• Using the Mitel Web UI, if you change the CFWD key mode to “Phone”, all accounts synchronize to the current setting
of Account 1.
Mitel Web UI