Installation guide

Operational Features
5-163 41-001561-00 REV00 – 10.2014
Using the Park Call/Pickup Parked Call Feature
Use the following procedures on the IP phones to park a call and pick up a parked call.
Last Call Return (LCR) (Sylantro Servers)
Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programma-
ble key. This feature is for Sylantro servers only.
You can configure the “lcr” softkey feature via the configuration files or the Mitel Web UI.
How it Works
If you configure "lcr" on a softkey or programmable key, and a call comes into your phone, after you are finished with the
call and hangup, you can press the key configured for “lcr” and the phone dials the last call you received. When you con-
figure an “lcr” softkey, the label “LCR” displays next to that softkey on the IP phone. When the Sylantro server detects an
“lcr” request, it translates this request and routes the call to the last caller.
IP Phone UI
Parking a Call
1. While on a live call, press the "Park" softkey.
2. Perform the following for your specific server:
If the call is parked successfully, the response is either a greeting voice confirming that the call was parked, or a hang up occurs. The parked
call party will get music on hold.
3. If the call fails, you can pick up the call (using the next procedure) and press the "Park" softkey again to retry step 2.
Picking up a Parked Call
4. Pick up the handset on the phone.
5. Enter the extension number where the call was parked.
6. Press the "Pickup" softkey.
If the call pick up is successful, you are connected with the parked call.
For Asterisk Server:
Server announces the extension number
where the call has been parked. Once the
call is parked, press the Goodbye key to
complete parking.
For BroadWorks Server:
After you hear the greeting from the Call-
Park server, enter the extension where
you want to park the call.
For Sylantro Server:
Enter the extension number where you
want to park the call, followed by "#" key.
For ININ PBX Server:
Enter the extension number where you
want to park the call, followed by "#" key.