Installation guide
Operational Features
5-159 41-001561-00 REV00 – 10.2014
For the 6863i and 6865i IP phones, you can set a programmable key as "Park" or "Pickup".
On the 6867i and 6869i IP Phone UIs
• When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays
on the Phone UI.
• After the call is parked, the label that you configured for the Pickup softkey displays on other phones in the network.
You can then press the "Pickup" softkey, followed by the applicable value to pickup the call on another phone in your
network.
On the 6863i and 6865i IP Phone UIs
When a call comes in, and you pickup the handset, you can press the applicable "Park" programmable key to park the
call.
After the call is parked, you can press the "Pickup" programmable key, followed by the applicable value to pickup the call.
Configuring Park/Pickup Key Using Configuration Files
In the configuration files, you configure the park/pickup keys using the key parameters. You also must specify the "sip
lineN park and pickup config” parameter. The following examples show park/pickup configurations using specific serv-
ers.
Examples for 6867i and 6869i
*When you configure a softkey as "Park", you must configure the state of the softkey as "connected".
**When you configure a softkey as "Pickup", you can configure the state of the softkey as "idle, outgoing", or just "idle", or
just "outgoing".
Server Park Configuration Pickup Configuration
Asterisk softkeyN type: park
softkeyN label: parkCall
softkeyN states: connected*
sip lineN park pickup config: 70;70;asterisk
softkeyN type: pickup
softkeyN label: pickupCall
softkeyN states: idle, outgoing**
sip lineN park pickup config: 70;70;asterisk
Sylantro softkeyN type: park
softkeyN label: parkCall
softkeyN states: connected*
sip lineN park pickup config:*98;*99;sylantro
softkeyN type: pickup
softkeyN label: pickupCall
softkeyN states: idle, outgoing**
sip lineN park pickup config: *98;*99;sylantro
BroadWorks softkeyN type: park
softkeyN label: parkCall
softkeyN states: connected*
sip lineN park pickup config:*68;*88;broadworks
softkeyN type: pickup
softkeyN label: pickupCall
softkeyN states: idle, outgoing**
sip lineN park pickup config: *68;*88;broadworks
ININ PBX softkeyN type: park
softkeyN label: parkCall
softkeyN states: connected*
sip lineN park pickup config: callpark;pickup;inin
softkeyN type: pickup
softkeyN label: pickupCall
softkeyN states: idle, outgoing**
sip lineN park pickup config: callpark;pickup;inin