Installation guide

Operational Features
5-157 41-001561-00 REV00 – 10.2014
Park/Pick Up Static and Programmable Configuration
The IP phones have a park and pickup call feature that allows you to park a call and pickup a call when required. Admin-
istrators can configure call park and pickup using a static configuration (6867i/6869i) or by using a programmable con-
figuration (all 6800i series IP phones).
Administrators can use configuration files or the Mitel Web UI to configure a park/pickup static or programmable config-
uration. Users can make changes to customize the label and the state of the park/pick up keys using the Web UI.
The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
The following paragraphs describe the static and programmable configuration of the call park and pickup feature.
Park/Pickup Static Configuration
The static method configures park and pickup on a global basis for all supported IP phones. You can use the configura-
tion files or the Mitel Web UI to configure a park/pickup static configuration. In the configuration files, you use the fol-
lowing parameters to statically configure park/pickup: “sprecode” and “pickupsprecode”.
In the Mitel Web UI, you use the following fields at Basic Settings -> Preferences to configure park/pickup statically:
• Park Call
• Pick Up Parked Call
How it Displays on the Phone
On the phone UI, the static configuration method displays the following:
• When a call comes in and you pickup the handset, the default label of “Park” displays on the first screen of the phone
UI.
• After pressing the “Park” softkey to park the call, the default label of “Pickup” displays on the first screen of the phone
UI.
The values you enter for the Park/Pickup feature are dependant on your type of server. The following table provides the
values you enter for the “sprecode” and “pickupsprecode” parameters (configuration files), or "Park Call" and "Pickup
Parked Call" fields (Mitel Web UI).
Park/Pickup Call Server Configuration Values
**Leave "value" fields blank to disable the park and pickup feature.
Note:
The 6867i and 6869i IP phones accept both methods of configuration, however to avoid redundancy, Mitel recom-
mends you configure either a static configuration or a programmable configuration.
Note:
This feature does not work when the “collapsed context user softkey screen” parameter is enabled (see “Shifting of
Softkey Positions for Busy States” on page 5-112).
Server Park Values** Pickup Values**
Asterisk 70 70
Sylantro *98 *99
BroadWorks *68 *88
ININ PBX callpark pickup