Installation guide
Operational Features
41-001561-00 REV00 – 10.2014 5-112
Configuring Programmed Softkey Positioning Options
Use the following procedures to configure the programmed softkey positioning options.
Shifting of Softkey Positions for Busy States
By default, user configured softkeys are automatically shifted from the first page of softkeys to the second page when the
phone is in a busy state. Administrators have the option of “collapsing” the user configured softkeys to start on the first
available softkey position after the context-sensitive softkeys during the following busy states:
• outgoing
• ringing
• connected
• hold
This feature is configured by defining the “collapsed context user softkey screen” parameter as “0” (disabled) or “1” (ena-
bled) in the configuration files.
For Example:
During a call on a 6869i IP phone with the “collapsed context user softkey screen” parameter disabled and with softkey
1 configured as Park, the softkey will not appear on page 1. The user has to press the More key to access it on page 2.
During a call on a 6869i IP phone with the “collapsed context user softkey screen” parameter enabled Park appears on
page 1 in softkey positions 4 (Drop, Conf, and Xfer situated in softkey positions 1, 2, and 3).
Configuring Collapsed Context User Softkey Screen
Use the following procedures to configure the collapsed context user softkey screen.
Notes:
• The “collapsed softkey screen” parameter applies to both top and bottom softkeys and is enabled by default.
• When the “collapsed softkey screen” parameter is disabled, bottom softkeys configured with a function that is to be
displayed only in specific states will be displayed as a blank softkey in all other states. For example, if a bottom softkey
is configured with speeddial functionality in the connected, incoming, outgoing, and busy states, when the phone is
idle, the softkey will be blank (i.e. no label is displayed) and will not be functional.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Configurable Positioning of Programmed Softkeys” on
pageA-181.
Note:
Applicable to the 6867i and 6869i IP Phones only.
Note:
The “collapsed context user softkey screen” parameter is disabled by default.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Configurable Positioning of Programmed Softkeys” on
pageA-181.